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Frequently asked questions

Find clear answers about your account, assessments, plans, Premium access and ads in the SmartPrepX app.

SmartPrepX is a learning and exam-preparation app for Matric and F.Sc students. It brings together chapter-wise study materials, MCQs, short questions, assessments, past papers and SmartPrepX Tutor in one organized place.

You can register with your email and password or continue with Google. After creating an email-based account, follow the verification steps shown in the app before signing in.

Confirm that your email address is correct, check your spam or junk folder and use the resend option. If the code still does not arrive, contact SmartPrepX through Help & Feedback.

Select Forgot Password on the login screen and enter your registered email address. SmartPrepX will send a one-time verification code so you can securely create a new password.

You can sign in on a supported device with your account details. Your account is intended for one student, so keep your password private and do not share access with anyone else.

SmartPrepX supports MCQ and short-question assessments. Depending on your active plan, you may take chapter assessments, full-book assessments or both.

Choose your class, subject and available assessment type in the app. Answer each question, submit your attempt and review the result provided by SmartPrepX.

Yes. Assessment history keeps your MCQ and short-question attempts, results and progress available for review, helping you identify subjects that need more preparation.

Access depends on your current subscription. Basic provides limited chapter practice, while assessment modes, past papers and higher usage limits are available through eligible paid plans.

Open the Plans or Subscription area in SmartPrepX to view the latest plan options, prices, durations and included features. These details may change, so the in-app plan screen is the current source.

Basic offers limited chapter access, currently including up to 5 MCQs and 5 short questions per chapter. Premium provides unrestricted MCQs and short questions, chapter and full-book assessments, past papers, complete bookmarking, full progress tracking and an ad-free experience.

Choose Premium from the in-app Plans area and follow the displayed payment instructions. Paid features become available after the subscription payment has been successfully verified and activated.

Premium-only access ends when the subscription expires, and your account returns to the Basic plan. You can renew or select another available plan from the app to restore eligible features.

Ads help support access for students using Basic and other eligible non-Premium plans. Their availability, format and placement may change as the app continues to improve.

An active Premium subscription provides an ad-free experience. When available, SmartPrepX may also offer optional rewarded ads that provide temporary ad-free time, bonus credits or limited feature access.

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